“(It’s) a value-added product with short lead times and a personal service to find solutions.”
That’s what the regional manager at Martin Sprocket’s Toluca, Mexico facility said is the biggest reason he would recommend Maxi-Lift as a bucket elevator solution. This 60+ year-old power transmission and material handling OEM needed two things when it started looking for a new supplier: a higher-quality line of bucket products for the belts and elevators that it supplied to consumers, and a support team that could deliver the long-term partnership and consultation required to achieve Martin Sprocket’s standard of excellence. That’s why Martin Sprocket turned to Maxi-Lift.
They weren’t disappointed.
Here’s a closer look at the partnership between Martin Sprocket and Maxi-Lift, and how we helped elevate their operations.
What They Needed
As a material handling OEM, Martin Sprocket supplies its clients with a series of conveyors and bucket elevators to haul materials from point A to point B. They depend upon their suppliers to furnish them with rugged, durable components on time and at an affordable price. If their supplier doesn’t deliver, their clients lose valuable operability.
When their interactions with their previous bucket suppliers caused them to seek another solution, the team at Martin Sprocket decided to look for these traits in their next provider:
- Quality: Quality is essential for bucket elevators. That’s why they needed a long-lasting, high-capacity solution that could deliver maximum throughput, resist tearing and harsh environments, as well as offer multiple bucket designs to match the diverse requirements of their clients.
- Cost-effectiveness: Elevator buckets should be heavy-duty enough to endure wear and tear, minimizing downtime and maintenance costs. Martin Sprocket needed cost-effectiveness and high quality.
- Logistics: Supply chain resiliency is crucial in today’s business landscape. Martin Sprocket not only sought a one-stop provider with short lead times to maintain their production, they also needed a supplier with a robust logistics division to ensure their continuity.
Another key for this client was support. With several bucket options available, Martin Sprocket sought a support team that could guide them through their product journey. Because our customer service team forms a long-term partnership with each of our clients, making recommendations on which bucket solution is best for each application, they were able to lay the foundation for lasting success.
How We Delivered
When Martin Sprocket turned to Maxi-Lift, they found that all their expectations were met. We provided them with:
- Heavy-duty bucket solutions that aligned with each application
- Shorter lead times by delivering our products faster than the competition
- Cost savings from fewer repairs
- Better customer service and a long-lasting partnership
Once they made the transition, the team at Martin Sprocket noticed some immediate, measurable results. Not only did they need fewer bucket repairs and receive their buckets faster, but they found that the thicker buckets were more wear-resistant, improving their product’s quality. The end users also noticed the difference on their end and became more loyal to the Martin Sprocket brand.
Maxi-Lift: Your Bucket Elevator Provider
Martin Sprocket provides its clients with the materials handling solution that makes facilities across all industries run. Without the right buckets and components in place, their elevators would fail and production would come to a halt. High-quality, low-cost solutions, combined with a long-term partnership, are a must for the material handling systems that this manufacturer provides.
At Maxi-Lift, we not only engineer an array of bucket designs to meet the unique specifications of many industries, but our team of experts work tirelessly to make sure your solution fits your application. All our products are heavy-duty, cost-effective, and long-lasting to ensure that your elevator goes the distance, so contact us today to see how we can help.
